Contact Us & FAQs

At Milo’s, we love hearing from our fans! Not just because you share heartwarming compliments and stories, but also because we count on you to tell us what it takes to remain the #1 beverage choice. Please use the forms below to leave your comments or suggestions.

You can also join the conversation with us on Facebook, Instagram, TikTok, and Twitter.


Frequently asked questions

Milo’s Product Amount of Caffeine per 12oz serving
Famous Sweet Tea 37 - 43 mg
Zero Calorie Sweet Tea 37 - 43 mg
Famous Unsweet Tea 37 - 43 mg
Milo’s Sweet Tea and Lemonade 27 - 33 mg
Extra Sweet Tea 41 - 47 mg
Milo's Lemonade does not contain caffeine.

Yes. Milo’s drinks are naturally authentic, which means they contain no preservatives or added colors; therefore, all of our drinks must be refrigerated until consumed (handled similarly to milk). If at any time a Milo’s beverage has been out of proper temperature it may spoil before the “good thru” date.

You should enjoy your tea before the Good Thru Date.  If it’s past the indicated Good Thru Date that is stamped on the bottle or jug, we recommend you discard your tea.

If Milo’s is not available in your favorite store, ask the store manager to carry it for you. You can click here to request Milo’s at your favorite retailer online.

Milo’s is different because we do not add preservatives to any of our beverages. Because of this, Milo’s must be refrigerated at all times. Shipping refrigerated products is extremely costly. You can help Milo’s become available in your local stores by requesting our products! Click here to request Milo’s at your favorite retailer online.

Please see our careers page for available positions and online applications drinkmilos.com/careers/.

No. All Milo’s beverages are produced in a nut-free facility. In fact, we maintain a strict allergen control policy as part of our comprehensive Quality Assurance programs to ensure that there are none of the big nine allergens allowed in processing areas.

No. All Milo’s products are gluten free.

Conventional Mail:

Milo’s Tea Company, Inc.
Consumer Relations Department
3112 Dublin Lane
Bessemer, AL 35022

Phone: 205.424.4284
Monday through Friday, 8:30 a.m. to 5:00 p.m Central Standard Time

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      Where to Purchase

      To find Milo's near you visit our Product Locator at drinkmilos.com/locate. Need additional assistance finding Milo's product? Complete the form below.

        PR Media Request

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        Please note, this form is for PR/media requests ONLY. We will not be able to assist with consumer relations, sponsorship/partnership requests, donations, etc. via this form. For those types of inquiries, please choose the appropriate form on this page.

        Learn more about our approach to positive impact: drinkmilos.com/milos-makes-a-difference

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        Submit a request via the form located at drinkmilos.com/donation-request